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Cathay Pacific Assistant Manager Digital – Knowledge Management

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Function Introduction

Studies to: Head of Digital – Service Supply & Cargo

To assist the Head of Service Supply & Cargo by contributing strategically and operationally on the implementation and rollout of the Enterprise Data Administration system for CX.Key Duties

  • Assist Head of Digital – Service Supply & Cargo within the roll out and implementation of the Enterprise Data Administration mission
  • Help and work with Enterprise Items (BU) and vendor to arrange technique, correct governance, processes and RACI for sustainable KM administration
  • Assist change administration actions arising from KM adoption
  • Act because the product proprietor of the Enterprise Data Administration system for Cathay Pacific
  • Assist Head of Digital – SD to co-create KMS implementation roadmap for relevant BU
  • Key participant within the success of finish to finish KM implementation in Cathay Pacific
  • Discover and capitalise inner alternatives for wider adoption KM
  • Assist inner departments KM adoption and enhancement and guarantee enterprise greatest practices are utilized within the course of
  • Analysis and analyze market, the customers, and the roadmap of the product, API companions, and sustain with vendor developments
  • Lead the planning product launch plans and set the expectation for supply of latest functionalities
  • Assist Head of Digital – Service Supply & Cargo in managing and influencing inner stakeholders
  • Work intently with IT to gather BU necessities for onboarding and steady enchancment


  • College diploma in Enterprise, Info Expertise, Laptop Science or associated self-discipline
  • Minimal 3 years’ expertise in product improvement, mission administration, implementation and alter administration
  • Expertise in program and mission supply, software improvement administration, technique improvement, contract negotiation and vendor administration
  • Confirmed data in supply of technical purposes, companies and options to fulfill the necessities of enterprise at a strategic and operational stage
  • Glorious communication, interpersonal, planning and group abilities
  • Sturdy analytical skills, and important considering abilities
  • Curious, meticulous, self-motivated and robust steady enchancment mindset
  • Crew participant with sturdy communication & interpersonal abilities, in a position to share successfully throughout totally different enterprise streams.
  • Means to work collaboratively throughout enterprise groups, technical groups, UAT groups and exterior companions
  • Working information in managing distributors and suppliers and mission administration
  • Fingers on expertise in Data Administration programs is a robust benefit
  • Data on buyer centric design course of often known as design considering a plus
  • Data of LEAN is a plus


Private & Utility Info

Cathay Pacific is an Equal Alternatives Employer. Private information supplied by job candidates can be used strictly in accordance with our private information coverage and for recruitment functions solely. Candidates not notified inside eight weeks could take into account their software unsuccessful. All associated data can be saved in our file for as much as 24 months. A duplicate of our Private Info Assortment Assertion can be supplied upon request by contacting our Information Safety Officer.

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