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Air Arabia Jobs | Egypt Cabin Crew Vacancy

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Job Function:

Acts as Air Arabia’s ambassador; strives to realize prospects’ loyalty and to advertise a constructive company picture, always, by means of enhancing the general prospects’ expertise. Offers glorious customer support to all passengers while guaranteeing their security and luxury are achieved all through the entire flight cycle. Be prepared and match to function guaranteeing productiveness is in step with set measures and firm’s adopted insurance policies and procedures.

Key End result Duties

Conduct:
  1. Ensures well timed attendance, correct grooming, health and legality of self for the assigned flights. Attends “Briefing” to make sure acknowledgement of flight particulars, distribution of roles, targets, safety checks, boarding, and many others.
Security Measures:
  1. Instructs passengers on security procedures to be adopted guaranteeing their security and luxury always.
  2. Identifies areas of security and safety dangers and companions with the Cabin Supervisor to take remedial motion in accordance with the SOPs (Customary Working Procedures).
  3. Administers first support to passengers the place crucial.
  4. Informs Cabin Supervisor, Flight Crew and Captain, as acceptable, with any irregularities and malfunctions promptly.
Buyer Service:
  1. Welcomes passengers and assists of their boarding formalities; enters crucial knowledge into the plane log e book as per Air Arabia and GCAA/CAA adopted procedures.
  2. Offers fixed glorious buyer providers to passengers by attending to their particular person pre-bookings, requests and desires.
  3. Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding insurance policies and procedures detailed within the Operations Handbook and different related directions.
  4. Contributes to maximizing on-board income and “Charity Cloud” program by effectively selling the on-board meals, merchandise and charity providers and thereby achieves particular person and crew targets.
  5. Ensures correct and safe dealing with of money and bank card funds acquired towards particular person gross sales and donations managed by him/her.
Crosschecking and Experiences::
  1. Carries out pre-flight checks to make sure adequate provides, emergency gear, catering gear and different specified gear previous to take off; offers report for any deficiencies to Cabin Supervisor and/or Captain as acceptable.
  2. Assists in guaranteeing the plane cabin is cleaned completely at transit stations and that enough re-catering and obligation free merchandise are offered earlier than flying.
  3. Ensures orderly and full handover/takeover of the cabin to/from catering, cleansing and/or upkeep employees.
  4. Carries out the post-flight briefing and evaluation studies as per adopted insurance policies and procedures: offers goal analysis of the Cabin Supervisor, studies any issues or discrepancies on flight, closing and sealing of obligation free containers.
  5. Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of ‘Cabin Supervisor’ when designated as such by the Captain.
  6. Maintains crucial skilled and security information and competitiveness by attending recurrent trainings, emergency procedures trainings, and academic workshops and by guaranteeing present license.
  7. Contributes to crew effort by engaging in associated outcomes and attaining allotted gross sales targets and aims.

{Qualifications} (Tutorial, coaching, languages):

  • Diploma or Larger Secondary Certificates is suitable for this function; a diploma in Journey/ Tourism is a plus.
  • Coaching in First Help, Security and Emergency Procedures are an added worth.
  • Match to fly, has good common well being, no severe medical situations or persistent ailments.
  • Presentable, pleasant, demonstrates cheerful and constructive angle even beneath stress.
  • Customer support oriented, able to understanding and attending to prospects’ wants and requests.
  • Able to dealing with tough conditions and indignant prospects with out compromising company picture.
  • Centered, able to figuring out irregularities and dealing with threats and emergencies with effectivity and dedication to profitable outcomes.
  • Proactive, self-motivated, demonstrates initiative and constructive teamwork competency.
  • Excellent verbal and written communication expertise.
  • Glorious time administration and drawback fixing expertise.
  • Proficient in Microsoft Workplace.
  • Fluent in English Language, French, Arabic, Indian Languages, Chinese language, and many others. are a bonus.

Work Expertise:

  • Recent graduates are inspired to use for this function.
  • Earlier expertise as cabin crew or in a customer support function within the Airways/Aviation/ or hospitality Industries shall be handled as an added worth.
  • Lively cabin crew license is a bonus.
  • Able to working in shift sample and for prolonged working hours.
  • Exhibits excessive flexibility and adaptableness to frequent adjustments and busy schedules.
  • Demonstrates the flexibility to contribute and efficiently ship towards insurance policies, procedures, and set KPIs

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