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Job Purpose

Support the Head of HR International and the region in the provision of professional HR advice to departments based on local legislation and best practice. Provide comprehensive HR services which will include, but is not restricted to, an internal consultancy service on matters such as company policies, staff development, performance matters, employee relations, health & safety to the respective line departments in order to ensure the provision of a quality service and consistency in the implementation of HR policies. Job Outline: – Advise and guide Line Managers and staff on company policies and procedures, including amendments, thus ensuring consistency in implementation. – Partner with the Line Managers in HR activities related to manpower planning, employee promotions, training and development, setting PM objectives, identifying competencies, creating self development plans, capability issues and other HR activities within the department. – Provide an effective employee relations service to line managers and staff, ensuring that advice and/or counselling is given as appropriate. This will include advising and participating in disciplinary and grievance matters to ensure equitable treatment of staff, and such matters are handled in line with the applicable policy. Escalate sensitive cases to the HR Manager and involve Group Legal or appointed external legal advisors. If required attend labour tribunals hearings to present information in support of the company’s case – Coach and continuously support managers and supervisors through the Corporate Performance Matters initiative and provide advise on identifying objectives/competencies, ensure that a high standard of quality is maintained and resolve all employee grievances with regard to the review process. Play an active role in the preparatory work for pay reviews in coordination with the Remuneration and Planning team. – Plan, coordinate and implement the recruitment and selection process for sourcing candidates to fill vacant positions. Ensure all processes are accomplished in a timely manner and within the set guidelines and policies. – Conduct staff exit interviews, monitoring significant trends and highlighting these to the HR Manager with recommendations. – Under directions from the HR Manager, actively be involved in the deployment and delivery of HR people initiatives and projects. Contribute towards improvement of processes and practices in order to enhance productivity within deparments based on local legislation and best practice. This will involve researching and drafting amendments to HR process, highlighting discrepancies, identifying loopholes and ambiguities. – Participate as a team member in Corporate HR based projects and contribute towards developing new HR products, improved processes and systems that will enable HR to be more customer service orientated and progressive. – Maintain relations with various external parties and government bodies with regard to facilitating and expediting satisfactory conclusions to employee issues including obtaining information with regard to labour legislative changes.

Qualifications & Experience

– Degree with a minimum of 5 years of relevant industry experience. – Experienced in MS office packages and HRIS systems – Strong written and verbal communications in English, Spanish and Portuguese is a plus. – Experience in working with unions – Sound organization skills with the ability to arrange conflicting tasks in order to meet deadlines – Experience working with Central and South America regions Other Information: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Salary & Benefits

We offer our employee’s competitive remuneration packages, attractive travel benefits, and career development supported by multi-million dollar training facilities in Dubai, and e-Learning programmes for those seeking a long-term future in the Company.

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