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Emirates Group Careers | Compliance Monitoring Auditor Ground Operations

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Job Goal

This position is accountable for the complete enterprise efficiency of our United States companies (Metro Air Service, Floor Service Worldwide Inc (buying and selling as dnata), and ALX (buying and selling as dnata Cargo), in cluding monetary, operational and security efficiency.

Our Leaders give attention to Individuals and outcomes, they have interaction, collaborate, encourage others and so they constantly act as a task mannequin. Our leaders develop a tradition the place all their colleagues possess the talents, information and the boldness to work safely, really feel revered and are engaged in serving to everybody keep protected.

The profitable candidate can be answerable for evaluation, communication and implementation of SOPs, work directions and KPIs within the division, primarily based on buyer necessities, Company Built-in Administration System, regulatory and trade requirements, High quality Administration Techniques and departmental targets and insurance policies. Facilitate and characterize the division in any respect exterior airline audits, change administration processes, steady enchancment programmes & guarantee all employees are up to date on SOPs for related areas of operations.

Job Goal:

To supervise and handle dealing with corporations within the USA together with floor dealing with, mail and cargo companies delivering protected, safe and buyer centered companies guaranteeing implementation of strategic plans to maximise the long-term revenue and efficiency of those worldwide dealing with companies

To work on increasing the enterprise within the area by approaching new clients in new nations.

To drive, as a part of the worldwide management staff, One dnata methods from conceptualisation and prioritisation by means of to implementation. To assist within the implementation of 1 dnata initiatives.


– Work carefully with the DSVP IAO & AC to develop the enterprise technique for the area and every impartial enterprise to maximise the long-term monetary efficiency and money era of every enterprise consistent with the general dnata worldwide airport operations technique

– Lead the monetary, security, industrial, authorized and operational efficiency in every enterprise of the area. Determine enterprise points and corrective actions throughout the area

– Develop and current annual budgets (consolidated revenue and loss assertion, stability sheet and money movement assertion), and expectations on investments, personnel and productiveness of every enterprise

– Work with the DSVP IAO& AC to make selections on industrial contracts associated to the area, capital expenditure, appointment and main operational selections, pay suggestions and budgeting

– Construct and keep relationships with clients (internally and externally) to make sure that most buyer satisfaction and optimum revenue for dnata

– Maximise the environment friendly use of the enterprise’ human, materials and monetary assets

– Handle adjustments by means of steady enchancment of methods, processes and practices

– Work carefully with the Regional Administrators/Vice Presidents to acquire a greater understanding of their wants and strategize for brand new options, working requirements and companies which align to enterprise wants

– Create an efficient regional construction which maximises the effectiveness of the collaboration and creates synergies between the totally different areas of the nation

– Oversee dnata’s regional portfolio and work on rising the area to maximise dnata’s revenue

– Implement the brand new security administration system / Built-in Administration System (IMS) to make sure that the companies within the area obtain the very best degree of security efficiency

– Guarantee floor and cargo dealing with actions are carried out in compliance with all government-mandated safety procedures and trade requirements within the area

– Drive the implementation of One dnata initiatives by contributing to the World Management Crew and guaranteeing that the outcomes are translated to every of the companies within the area

– Present seen management to inspire and encourage the very best degree of ethics for our employees throughout the USA

– Make sure the achievement of required ends in every firm by setting particular person targets, managing efficiency, growing and motivating employees, offering formal and casual suggestions to maximise nation and regional efficiency

– Signify the companies in all issues involving operations, shoppers, authorities, authorized authorities and moreover, promptly inform the Board on any issues that might have a considerable influence on the involved enterprise within the area.

– Play an energetic half in enhancing the organisations ‘One dnata’ tradition by means of supporting the Tradition Survey and subsequent motion planning for enchancment

– Lead workers to attain the organisations mission to “ship the guarantees our clients make”, to work towards the imaginative and prescient of “being the world’s most admired air and journey companies supplier” and to show alignment to the corporate values

– Determine alternatives to strengthen the worth chain to reinforce the general buyer expertise

{Qualifications}/ abilities/ expertise / information

Candidates should have the correct to work and reside in the US

{Qualifications} & Expertise


– Bachelor’s diploma in associated subject


– 14+ years of expertise in airport operations with a world airline or floor dealing with agent together with not less than 6 years in a managerial position.

– Expertise in United in Legal guidelines and Rules advantageous

– Expertise in Aviation Insurance coverage, Employees Compensation Insurance coverage, Well being Care, Employment regulation and Administrators and Officers Insurance coverage.


– Excellent information of all features of airport dealing with operations, in addition to robust enterprise acumen to supervise all features of every enterprise within the area

– Wonderful M&A functionality

– Superior Funds and Price Management Information

– Superior IT and Pc Literacy

– Nicely-developed management Abilities

– Excellent Security Consciousness

– Sturdy Communication Abilities

– Efficient Negotiation Abilities

– Excellent Undertaking Administration Abilities

– Wonderful Buyer Relationship Abilities


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