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Air Arabia Cabin Crew opportunities

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Shortlisted candidates will obtain an invite e-mail with particulars of the venue, time & date, 1 – 2 days earlier than the evaluation date.

Job Function:

Acts as Air Arabia’s ambassador; strives to attain clients’ loyalty and to advertise a optimistic company picture, always, via enhancing the general clients’ expertise. Gives wonderful customer support to all passengers while making certain their security and luxury are achieved all through the whole flight cycle. Be prepared and match to function making certain productiveness is in keeping with set measures and firm’s adopted insurance policies and procedures.

Key Consequence Tasks

Conduct:

  1. Ensures well timed attendance, correct grooming, health and legality of self for the assigned flights. Attends “Briefing” to make sure acknowledgement of flight particulars, distribution of roles, targets, safety checks, boarding, and many others.

Security Measures:

  1. Instructs passengers on security procedures to be adopted making certain their security and luxury always.
  2. Identifies areas of security and safety dangers and companions with the Cabin Supervisor to take remedial motion in accordance with the SOPs (Customary Working Procedures).
  3. Administers first assist to passengers the place essential.
  4. Informs Cabin Supervisor, Flight Crew and Captain, as acceptable, with any irregularities and malfunctions promptly.

Buyer Service:

  1. Welcomes passengers and assists of their boarding formalities; enters essential knowledge into the plane log ebook as per Air Arabia and GCAA/CAA adopted procedures.
  2. Gives fixed wonderful buyer providers to passengers by attending to their particular person pre-bookings, requests and wishes.
  3. Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding insurance policies and procedures detailed within the Operations Guide and different related directions.
  4. Contributes to maximizing on-board income and “Charity Cloud” program by effectively selling the on-board meals, merchandise and charity providers and thereby achieves particular person and workforce targets.
  5. Ensures correct and safe dealing with of money and bank card funds acquired in opposition to particular person gross sales and donations managed by him/her.

Crosschecking and Stories:

  1. Carries out pre-flight checks to make sure enough provides, emergency gear, catering gear and different specified gear previous to take off; supplies report for any deficiencies to Cabin Supervisor and/or Captain as acceptable.
  2. Assists in making certain the plane cabin is cleaned completely at transit stations and that sufficient re-catering and responsibility free merchandise are supplied earlier than flying.
  3. Ensures orderly and full handover/takeover of the cabin to/from catering, cleansing and/or upkeep employees.
  4. Carries out the post-flight briefing and evaluation stories as per adopted insurance policies and procedures: supplies goal analysis of the Cabin Supervisor, stories any issues or discrepancies on flight, closing and sealing of responsibility free containers.
  5. Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of ‘Cabin Supervisor’ when designated as such by the Captain.
  6. Maintains essential skilled and security information and competitiveness by attending recurrent trainings, emergency procedures trainings, and academic workshops and by making certain present license.
  7. Contributes to workforce effort by undertaking associated outcomes and reaching allotted gross sales targets and aims.

Vital Necessities:

  • Age: Between 20 to 26 years
  • Minimal Top: 160 cm (Feminine), 168 cm (Male)
  • Weight: To be in proportion to Age and Top
  • Clear pores and skin with no marks or tattoos that will be seen while carrying the cabin crew uniform
  • Medically/ Bodily match to carry out Cabin Crew duties
  • Capacity to swim with assist of a flotation machine

{Qualifications} (Educational, coaching, languages):

  • Diploma or Increased Secondary Certificates is appropriate for this function; a diploma in Journey/ Tourism is a plus.
  • Coaching in First Support, Security and Emergency Procedures are an added worth.
  • Match to fly, has good normal well being, no severe medical circumstances or persistent illnesses.
  • Proficient in Microsoft Workplace.
  • Language: Have to be fluent in Written and Spoken English.

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Work Expertise:

  • Recent graduates are inspired to use for this function.
  • Earlier expertise as cabin crew or in a customer support function within the Airways/Aviation/ or hospitality Industries shall be handled as an added worth.
  • Energetic cabin crew license is a bonus.
  • Able to working in shift sample and for prolonged working hours.
  • Exhibits excessive flexibility and flexibility to frequent adjustments and busy schedules.
  • Demonstrates the power to contribute and efficiently ship in opposition to insurance policies, procedures, and set KPIs.

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